Support
If You have any questions, please contact us at [email protected].
Frequently asked questions
What is Smooth CDN?
Smooth CDN is an asset pipeline for uploading, optimizing, versioning, and serving static files from CDN URLs. It works with CLI tools, CI/CD pipelines, and automated optimization.
Do I need to change my hosting to use Smooth CDN?
No. Smooth CDN works alongside your existing hosting setup. You only upload and serve selected static assets through the CDN, while the rest of your application can stay exactly where it is.
Is there a free plan available?
Yes. Smooth CDN offers a free plan that allows you to test the platform and use it for small projects. Paid plans unlock higher limits, advanced access control and additional optimization features.
How is bandwidth and usage calculated?
Usage is measured based on the number of requests and the amount of data transferred through the CDN. Each subscription plan includes clear monthly limits, so costs remain predictable.
Can I restrict access to my assets?
Yes. Smooth CDN supports token-based access control, allowing you to protect private files.
Does Smooth CDN optimize my files automatically?
Yes. Supported files can be optimized automatically: images can be converted to WebP / AVIF, CSS and JS can be minified, and files can be compressed and cached for CDN delivery.
How do I cancel my subscription?
You can manage or cancel your subscription at any time through the billing portal provided during checkout. Your plan will remain active until the end of the current billing period.
What happens to my assets after a downgrade to the Free plan?
After a downgrade, assets or usage exceeding Free plan limits may remain temporarily accessible. If the account is not upgraded within 60 days from the downgrade date, excess assets may be permanently removed in accordance with the Terms of Service.
How can I get technical support?
The fastest way is to contact us at [email protected]. Please include your project details and a short description of the issue so we can help you faster.